What counts as a product?
Each child product counts as one: every listing you sell, one per ASIN or SKU. A listing counts for the month once it is active at any time after your monthly reset (the same day your audits reset) and keeps counting until the next reset. For example, if 100 listings are active today and tomorrow those go inactive and 100 others go active, 200 count that month. Inactive listings do not count and are locked: Estobi does not audit, check, reprice or advertise them unless you choose to count one, which asks you first. At each reset, inactive listings lock again.
Can I add more products to my plan?
Yes, on any paid plan: 100 more products for $99 a month, or $950 a year on annual plans. Add up to 10 packs from your billing page (more than that: email us). Adding is charged right away for the rest of your billing period, then renews with your plan. Removing a pack takes effect at your next renewal. Packs only raise the product limit; they do not add audits or managed products. Entrust Enterprise has no product limit.
Which plan should I start with?
Start with the free audit; it costs nothing and shows you the report on a product you sell. Then pick by the job you need done: the first plan covers listings, audits, review requests and the dashboard; the middle plan adds the FBA inventory map and the Buy Box map; the top plan adds the repricer, the ads system and search performance analysis. You can change plans from your billing page at any time.
Is there a contract or a notice period?
No. Plans are monthly or yearly. You cancel online from your billing page at any time, on every plan including Entrust, with no notice period.
Can I cancel?
Yes, from your billing page at any time, on every plan including Entrust, with no notice period. You keep access until the end of the period you paid for. Your account and data are kept, not deleted, so you can come back later.
Can I change plans?
Yes. Pick the new plan on your billing page. Up or down, the new plan starts right away; Stripe charges or credits the difference for the rest of your billing period on your next invoice, and you see the exact amount before you confirm. Switching between monthly and yearly billing starts a new period and is billed at once. Your included audits change on your next monthly reset.
What is the free audit?
A free account with no card. Connect your Amazon seller account, pick one product you sell and read its full report. Every other page stays closed until you choose a plan.
How the free audit works.
What counts as an audit?
One full report on one product. If a product has several child products, each child has its own listing and its own audit. Your plan includes a set number each month; when they are used up you can buy one more at a time at the extra-audit price shown above, after you confirm.
Do I have to connect my advertising account?
Only for the ads system. The free audit and the listing, map and profit tools need the seller account alone. The advertising connection is asked for when you set up Ads on a plan that includes it.
What happens if my card fails?
Nothing closes on day one. Your account keeps full access for 7 days from the first failed payment, with a banner asking you to update your payment method. After that the portal locks until the payment goes through. Your account and data are kept.
Is my ad spend part of the price?
No. Amazon bills your advertising spend to you directly. Estobi’s price is flat. The budgets you set in Estobi are hard caps on what we do; they are not a promise of what Amazon ultimately spends.
What happens to my data?